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IHG on the return of business travel. We have to be agile, market-facing, sensitive to who has adjusted and be proactive where the new business travel and other travel comes from.

WFH: Work From Hotel. To appeal to new WFH travelers, hotels adapted by offering ideal working spaces and access to local co-working spots.

KPIs for hotel sales excellence. It’s the time of year when hotel sales leaders are finalizing their budgets, and 2022 is certainly a challenging one to set sales goals based on KPIs.

Vendor News & Views

Daily Brief • Monday, September 13, 2021

How hotels try to woo business from Airbnb