Staying engaged with guests throughout the pandemic was key
The company entered partnerships with independent restaurants and food delivery services to allow members to earn Bonvoy points so they could use them when they got back on the road.
Insights from IHG Hotels & Reports European advisory board
An industry-wide solution to the annualized RFP process as well as the importance of real-time data exchange perceived as an elusive wish for corporates and a pain point for many.
Today more than 100 municipalities are using the system
The company's latest project, City Portal, is a collection of tools and data dashboards meant to mend Airbnb's often fraught relationships with local government leaders.
Omicron slows bookings, but tour operators are liking 2022 overall. The impact of omicron on existing bookings in the present and near-term remains minimal.
STR: Leisure travel fully back to pre-pandemic levels. U.S. business and group demand is only 60% to 80% back, accounting for about a 20% drop in occupancy on average in 2021.
TikTok is getting into the restaurant business. The platform will launch delivery-only TikTok Kitchen locations across the U.S., starting in March.
The role of hotel technology in 2022. A brief review of some of the ever-evolving tech capabilities for hoteliers as we move into the new year.
New Microsoft Bing Travel search features. New features include suggested itineraries and inspiration, 360 immersive views, drink and dining information and coupons and deals.
TikTok replaces Google as world's most popular website. In 2021, the Internet went for TikTok, dethroning Google as the most popular domain.
OTA Insight: 7 hospitality industry trends to watch in 2022. When periods of dislocation and disruption occur, they often create an environment ripe for change and innovation.
Shiji Group: A guide to boutique hotel group marketing strategy in 2022. What does a boutique hotel group marketing strategy in Europe have to look like to succeed today?