Transaction recovery in the last week of February 2022 reached 51% of 2019 levels
American Express Global Business Travel reported a net loss of $474 million for 2021, besting the $619 million loss reported for 2020, as transaction volume began to recover.
It’s tough to fully know the full value of a guest when all systems don’t integrate
Increased budgets, the expansion of leisure travel, more digital resources - these are some of the trends that hospitality’s digital leaders are seeing as we near the end of the first quarter of 2022.
47% want to wait to plan Europe travel to see how the situation in Ukraine evolves
MMGY said it surveyed "hundreds of U.S. travelers" with plans to visit Europe, and of those surveyed, 62% said concerns of the war spreading to nearby countries was a factor impacting their plans.
Cvent sees demand grow for hybrid events. The event management platform recorded a 25% rise in revenue during the final three months of 2021, compared with the same quarter in 2020.
HotStats: Hotels seek out the ordinary in 2022. Calmer waters may soon prevail, but data points to a recovery that is anything but gangbuster.
More travel buyers focusing on needs of lone female travelers. An increasing number of organizations are now including special considerations for solo female business travelers within their programs.
The Airbnb effect. More and more people are now choosing to rent out their homes through Airbnb to fight the costs of rising inflation and make some extra money.
Asia-Pacific travel faces bumpy recovery. With North Asian countries still largely restricting entry and Southeast Asian countries reopening cautiously, the region's tourism recovery will not be quick.
OYO, Hopper bet on gamification to drive user retention. A convergence of factors are prompting some travel brands to embrace the power of gaming to grow their brands.
HSMAI: The State of Hotel Sales, Marketing, and Revenue Optimization Talent. The report dives into 10 talent-related trends the Foundation has identified as key considerations for attracting new talent.
Atomize: Hotel revenue management in a time of great change. A white paper for hotel operators on how revenue management processes have changed because of the pandemic.