And both leisure and business bookings are becoming more complex
The complexity around travel has presented an opportunity for agents across business and leisure travel that has led to a “phenomenal increase in new to agent business”.
But not high enough to negate the effects of inflation
Higher rates continue to make up for lower occupancies across the U.S. hotel industry, pushing weekly room revenue higher than it was in 2019.
Carriers will be challenged to rebook passengers during routine disruptions
When planes are packed, airlines have fewer options to move passengers to alternate flights, setting up a game of musical chairs in the sky - with luggage.
Consumers becoming more price savvy again. A growing number of agents highlight how their clients are becoming increasingly price savvy as people face new cost-of-living pressures.
Travel cuts as green tactic. Most buyers in a recent GBTA survey indicated cutting back on travel would be a tactic in reducing their carbon footprint.
Sustained demand increase boosts Accor's Q1. The hotel giant's performance for the start of the year trails the same period in 2019, but signs are positive for continued rebound.
Airbnb’s covid refund policy is ending. As of May 31, guests will have to cover rental costs even if the cancellation was because of the coronavirus.
Airbnb reaches 2 billion flexible searches. The company announces that it’s ‘I’m Flexible’ search has generated more than 2 billions stays since its launch in May 2021.
PwC: Cybercrime biggest threat to business. Cybercrime poses the biggest threat businesses of all sizes, after the impact of hackers rose substantially over the last two years.
OTA Insight: The top 3 challenges facing independent hotel commercial teams. In 2022, the disruption for the hospitality industry keeps coming from all angles.
Triptease: Are we entering the ‘diamond age’ of travel? It seems the pandemic will have a lasting psychological effect on the consumer attitude toward travel.