Too many hospitality leaders still hold an outdated view more befitting of the 1990’s era term of “Yield Management”
The objective for Revenue Generation Manager should always be focused on proactively generating revenue rather than simply “managing” revenue that is generated by others.
Cendyn provides hoteliers around the globe with innovative technology solutions that enable deeper, more profitable guest relationships by empowering hotel staff with the data they need at every touchpoint in the guest journey.
Automated systems weren't prepared for the pandemic, so hoteliers adapted
The hotel industry had never coped with a demand shock to the level of the pandemic, and similarly the automated revenue-management systems had no frame of reference.
From product-only to product-service bundles
As increased digitalization disrupts the hospitality industry, servitization could be considered the customer-facing component to appeal to digital natives.
STR: U.S. hotel performance for April 2022. The country’s ADR level was the highest for any month on record, and occupancy and RevPAR levels were the highest since July 2021.
Airbnbs outnumber New York City apartments. The number of active short-term rentals in the city's 5 boroughs has reached more than 22,000, outpacing the number of available apartments.
Hotel breakfasts aren’t what they used to be. The pandemic has changed them, sometimes making them better, sometimes making them more expensive and sometimes making them vanish.
Save on lodging by booking at the last minute. The ideal amount of time to book a hotel room is only 15 days before your trip, according to a 2021 NerdWallet study.
Airbnb's new booking policy is smart. How the company announced it is brilliant. One minor update, with the right messaging, can make a major impact.
The hotel website is 50% art and 50% science. Many hoteliers are obsessed with how beautiful their website is, completely ignoring the website UX, technology, functionality and content.
Mirai: Three hurdles to direct hotel bookings. Attracting quality traffic and not just any users is an essential part of a good direct sales strategy.
Koddi: Memorial Day 2022 travel outlook. While demand for outdoor destinations has remained strong in 2022, new data suggests significant growth returning to urban markets, as well.