Why the agency model is Booking.com’s biggest bottleneck today
Four out of ten Booking.com reservations in Q1/2022 were processed through the OTA’s “Payments by Booking.com” platform, an 48 percent increase compared to the previous year.
Business travel now viewed as part of self-care and work-life balance
While workers have a high level of enthusiasm for business travel again, they are reappraising and reevaluating it, as there is no desire to return to the old road warrior days.
You can't connect the dots looking forward; you can only connect them looking backwards
We must be careful to avoid the common trap of thinking that our own era is somehow different, more complex or faster-changing than previous times.
UK tells airlines to stop selling flights they can't deliver. Airports across Europe have struggled to cope with a post-pandemic rebound in demand, but British airports are particularly hard hit.
A summer-travel survival guide. What could possibly go wrong when you travel? During the summer of 2022, it’s more like: What could possibly not go wrong?
Make travel matter. As we stand on the precipice of a new travel age, unless consciously addressed the same old habits of traveling unconsciously will, sadly, endure.
Digital security key concern for hoteliers. Insuring against cyberattacks has become a hot topic among hoteliers, galvanized into action by the upswing in such strikes since the pandemic.
How Best Western hires travel influencers. With its Creator Program, the company is seeking long-term business relationships with its currently 200+ travel influencers.
Snapchat launches Dynamic Travel Ads. With travel back on the cards in many regions, Snapchat’s looking to help travel advertisers reach its captive audience with new Dynamic Travel Ads.
Cendyn: Hotel website personalization tactics to boost direct bookings. Today’s traveler is highly attuned to contextual information that’s relevant to their given situation, preferences, and mindset.
Shiji Group: Where hotel tech could be headed. Legacy systems as well as legacy thinking are the biggest obstacles to the transformation of hotel technology and better service delivery.