Leisure transient can't be at these levels forever
As hoteliers enjoy the latest wave of exceptionally strong leisure demand this summer travel season, the question hotel companies are left to answer is: How long can this last?
It's fast degenerating into a blame game
Travelers are stressing as the summer holidays approach and politicians worry about keeping budgets in check and limiting public rage.
Owners will be spending more money on technology post-pandemic
Going forward, reservations, mobile check-in, messaging with guests, mobile room key and control of the guest room via mobile phone will be standard.
STR: U.S. hotel performance for May 2022. The country’s occupancy and RevPAR levels decreased slightly from April, while ADR remained relatively flat.
Leisure's longevity drives hotel industry outlook in 2022. Leisure travel demand continues to drive U.S. hotel performance and it isn’t expected to drop off anytime soon.
Choice Hotels' purchase of Radisson "makes a lot of sense." The company will soon be a much more serious contender within the upscale and upper-upscale hospitality segments.
IHG and Unilever join forces to axe singe-use toiletries. The switch to full-size formats is expected to save at least 850 tonnes of plastic annually in IHG’s Americas region alone.
How Expedia prepared its tech stack for Superbowl. The company produced its 2022 Super Bowl commercial with the goal of managing a traffic surge.
Customer service trends to watch in 2022. As customer expectations continue to evolve, a one-size-fits-all or standardized approach to customer care no longer seems adequate.
Triptease: Are you making the most of Paid Search? Sign up now to get exclusive first access to our on-demand webinar with Google on How to make the most of Paid Search in 2022.
OTA Insights: Hawaii is back with a bang. The recovery for Hawaii’s tourism industry is remarkable, with arrivals from the US exceeding even pre-pandemic demand levels.