Some long-established names were unable to ride out the pandemic's devastation
BTN's annual report provides an indispensable look at the leading TMCs in the UK, Germany and France and, for the first time, standalone rankings for Spain and Italy.
The pandemic is not the only - or even the top - issue travel managers are juggling right now
Corporate travel buyers cite government policies/restrictions, COVID infection rates and staffing shortages as having a significant impact on their corporate travel programs.
Majority of complaints concerned refunds
U.S. consumers lodged more than quadruple the number of complaints against U.S. airlines in April compared with pre-pandemic levels as on-time arrivals fell.
Affluent travelers willing to pay more for sustainable experiences. A recent Virtuoso survey highlights how some of the world’s most discerning travelers view sustainable tourism.
McKinsey on hiring trends in hospitality. Learn the five key trends affecting hiring in the hospitality sector and three steps employers can take to attract top talent.
Are hotel reward programs worth it? It’s usually difficult for occasional travelers to benefit from the point system unless they actively monitor their accounts.
Why people get the best sleep in hotels. In a new survey of 2,000 Americans, 43% said that the fresh smell was their favorite part about sleeping away from home.
Hilton launches new Digital Art and NFT program. Guests will also have the opportunity to take the experience home, through a unique app-based art streaming experience.
For travel brands, customer loyalty is up for grabs. Many travelers have seen their points expire, and are embracing this time as a fresh start.
The Hotels Network: The secret to transforming your hotel website. How to increase your website’s visitor engagement and ultimately drive much more revenue and bookings.
Fuel Travel: The value of consolidated marketing reporting for hotels. A consolidated reporting tool aggregates marketing data for your hotel so that you can track marketing regularly.