New experiences, new opportunities
Technology innovations, changing customer demands, and new competitive threats are pushing hotels to offer increasingly personal, uniquely tailored experiences for every guest on every visit.
While room rates have increased, they haven’t risen at the pace of inflation
With work and life patterns changing and the effect that has on travel, IHG Hotels & Resorts’ Elie Maalouf said he believes the hotel industry’s rate recovery is sustainable.
Outdoor experiences and dining expected to continue to be popular this summer
With leisure demand thriving in many markets and corporate groups returning, hoteliers across the U.S. are offering packages and programming to further drive revenue.
Airfares likely to rise for the next five years. Ryanair has warned passengers that fares will rise because flying has become “too cheap” to make profits as industry costs spiral.
COVID cases rising in Europe holiday hotspots. Summer holidays risk being thrown into chaos again this year as soaring Covid cases could mean restrictions are brought back.
APAC: Full tourism recovery remains distant prospect. China's decision to remain shut clouds overall picture, as it accounts for more than 40% of all tourists in the region historically.
Cvent: Time for hoteliers to embrace content marketing. Hotels now need to create dynamic, interactive online content to attract and engage planners.
Why the future of hotel distribution is open. The digital walls that divide hotels and room sellers are only getting higher, tightly controlling their earnings.
Scent marketing has spread beyond luxury hotels. The rationale for scent marketing is that memories are thought to last longer if the emotions are tied to smell.
OTA Insight: How is inflation impacting travel demand and hotel rates across Europe? Demand will remain high, and prices will continue to creep upwards. But what about 2023?
The Hotels Network: HSMAI Commercial Strategy Week recap. An insider's view on a number of presentations that map out the present circumstances and the possible future of our industry.