Even as airline executives crank up their enthusiasm about the travel rebound to maximum volume, analysts see cracks elsewhere in the industry.
Market Data
Is the travel boom fading?
Analysts are getting more skeptical about 2023
Digital Marketing
How travel brands prioritize mobile app engagement
Apps give brands access to data and opportunities for personalization
While mobile browser traffic still has value for travel companies, they are increasingly working to steer customers to their brands' mobile apps.
Product & Services
Hotel members-only club model forges ahead
Interest in members clubs is growing as both work and leisure habit have changed fundamentally
A recent panel of interior designers and hoteliers discussed the ever-changing arena of hotel members’ clubs, all with a nuanced take on the concept.
Also today
IATA establishes modern airline retailing program. With a global consortium of leading airlines behind it, the next few years will see a comprehensive transformation of airline retailing.
Tripadvisor's year in review. As travelers got back in the air and on the road, Tripadvisor looks back on the epic milestones and memories made this year.
Booking Holdings to lure travelers with recent tie-ups. The recent partnership with British Airways and Iberia is expected to help Priceline gain momentum among travelers.
Egencia launches well-being dashboard. The dashboard helps companies track metrics related to traveler well-being, including benchmarking data among other clients.
The widening gap of hotel revenue performance. There has been a shift within the hospitality marketplace that calls for a different game plan and mindset to get results.
Web3: Rethinking travel. Web1 was all about reading information, Web2 was about co-creation (especially user-generated content), so what is Web3 going to be about?
Vendor News & Views
Triptease: The hotelier’s guide to fixing parity. The more your direct price is undercut by OTAs, the lower your conversion rate is likely to be.
The Maho Group selects Cendyn. The resort group has chosen Cendyn’s eInsight CRM and revenue management solutions to drive personalization and optimize revenue and business intelligence.