May 04, 2016

Booking.com launches chatbot to connect hotels and travelers

Booking.com will today announce a chat communication service that allows its millions of users to interact more easily with the hotels before and after their stays. Expedia launched a similar tool - Expedia Partner Central Conversations - in March this year.

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Modern hotel asset management, part 1


Within the hospitality industry, asset management enables the communication between an owner, an operating company, and the team on the ground in the hotel, making sure that in between those three parties, people understand each other and each other’s goals.

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