December 02, 2016
Booking.com quietly closes Villas.com rental brand
“Test and learn” is the official message behind Booking.com‘s decision to shut down the Villas.com standalone vacation rentals brand this week.Read more
Two American ex-pats are fighting a losing battle with Expedia after the travel service giant listed the hotel they own on Mexico's Caribbean Coast as sold out thought the end of 2013 - even though it's not.
Tony and Cheri Head say they have been warring with Expedia ever since they started an account with the company a year ago for their small 18-room hotel, Luna Blue.
'We’re getting emails from people saying, "you know, we’re so sorry you were booked for that time, I booked another hotel," and we’re writing back, "we’re not booked!"' Tony Head told The Verge.
The saga began when an Expedia marketing agent visited their hotel, which has a four-and-half-star rating (out of five stars) on TripAdvisor, and offered their booking service as a means to grow their guest traffic.
Get the full story at The Daily Mail and Luna Blue's PlayaZone
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