June 21, 2018
Travelers losing interest in home-sharing
According to MMGY Global’s Portrait of American Travelers study, just 33% of respondents are interested in sharing economy accommodations, down from 41% in 2017 and 37% in 2016.Read more
For Airbnb, only humans - in this case, Airbnb hosts - can provide authentic hospitality and help foster the emotional relationship to a new place that travelers often seek.
When you arrive in a foreign city for the first time, how would you like to learn about the best nearby restaurants, scenic strolls, or the jazz band that assembles every Saturday at dusk in a centuries-old plaza? From a trusted local or from a bot on your smartphone? For Airbnb, the answer is obvious: the trusted local.
Speaking today at MobileBeat 2016, Joe Zadeh, vice president of product at Airbnb, stated that only humans - in this case, Airbnb hosts - can provide authentic hospitality and help foster the emotional relationship to a new place that travelers often seek. Travel can have a transformative effect on people, enlarging their world view and changing their understanding of self. In many ways, “Airbnb is in the self-actualization business,” Zadeh said.
Get the full story at VentureBeat
Read also "Travel embraces bots on messaging platforms"
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