July 13, 2018
Latin American travelers opt to explore own countries
Expedia released new research on Latin American travelers, which spotlights the behaviors, preferences and influences of travelers from Argentina, Brazil, and Mexico.Read more
Comparison shopping is key to protecting consumer choice, but is threatened by airline attempts to bypass independent distribution channels.
That is the conclusion of the report on ‘The Impact of Airline Consolidation on Consumer Choice’, published this week.
It notes: “Carriers’ relative bargaining position has been strengthened through consolidation and direct access to consumers and agents” and this “threatens the business models of independent distribution platforms that are the primary source for comparison shopping.”
It warns: “Carriers are employing commercial practices to shift consumers to their own websites where they avoid comparison-shopping, avoid ‘head to head’ competition and upsell services to consumers.
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