Serviced apartments are gaining ground in the hospitality industry, and the Association of Serviced Apartment Providers (ASAP) aims to provide the assurance consumers need with their Quality Accreditation Process.
ReviewPro, the world leader of guest intelligence solutions, will partner with the ASAP to provide online reputation management. This will form part of the onboarding process to screen potential members as well as ongoing monitoring and assessment.
ReviewPro data will also be communicated to the ASAP members in a quarterly report. The insights from the report will have the aim of giving guidelines to providers on where to make operational and service improvements, and act as a valuable opportunity to benchmark real-time performance.
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