May 05, 2013

Best Western selects Micros as preferred hosted PMS solution provider


MICROS Systems is pleased to announce that Best Western International and MICROS have entered into an agreement under which MICROS may now offer hosted property management system (PMS) services to Best Western hotels.

The MICROS hosted solution is available for new installations and Best Western hotel conversions.

MICROS’s OPERA PMS, OPERA Xpress and OPERA Lite systems are available in the MICROS hosting environment. This hosted solution is available to all Best Western locations in North America, offering Best Western enhanced control and management with tight security, and proactive monitoring for optimal performance. The hosted solution provides a lower total cost of ownership as installation and upgrades can be provided centrally.

“Best Western and MICROS have partnered for years,” stated Scott Gibson, Chief Information Officer for Best Western International. “We have had success working with MICROS, and are pleased to offer this hosted solution to our properties. We see a benefit in having mission-critical business services managed by a qualified and experienced business technology hosting team.”

Hotels with the MICROS OPERA hosted solution also benefit from 24/7 alert monitoring, daily system checks, reduced IT personnel required on location, and secure and enhanced security capabilities.

“We are honored to work with Best Western International as it expands its alliance with MICROS,” Dan Bell, MICROS Senior Vice President of Hotel Business Unit states. “The hosting of the entire property management system in our hosting facility demonstrates the confidence Best Western International has in MICROS and our industry leading OPERA Enterprise Solution.”

Related Link: Micros Systems