Hotels will receive non-refundable bookings as bookings with free cancellation. If the client ends up cancelling, Booking.com will find the hotel another client for the same dates, or will pay for the booking.
Due to the flexibility that free cancellations give travelers, Booking.com anticipates more bookings for hotels that participate in the program.
According to hotel marketing agency Mirai, Booking.com is launching the new program like others in the past: all hotels are included by default. Hotels that don’t want to participate must actively notify their decision.
Get the full story at Mirai