November 16, 2018
Hospitality industry executives look ahead to 2019
There are headwinds ahead for some hotel brand companies and real estate investment trusts, but the overall tone on calls in regards to next year was positive.Read more
A survey of 2,000 business travellers around the world by Carlson Wagonlit Travel shows Americans are the most happy to compromise safety for rewards, followed by Europeans and those from Asia Pacific.
In the UK, 38 per cent of travellers would choose points over safety, making it among the highest out of the major European countries. Sweden tops the list at 51 per cent.
However, travellers do take note of safety concerns, with the majority stating they worry about the possibility of an intruder during their stay. Other anxieties highlighted in the survey include terrorist attacks (35 per cent) and disruption from other guests (34 per cent).
Other concerns cited by European travellers included fire (30 per cent) and hotel staff ‘inadvertently’ giving out personal information or their room key to a stranger (29 per cent).
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