July 19, 2018
Expedia says packages are better for hotels than room-only
Hotels are achieving higher average daily rates (ADR) from consumers who book packages rather than just rooms, according to data from Expedia Group.Read more
Cendyn has been voted as Europe's Leading Hotel CRM Technology Provider and Europe's Data Driven Marketing Agency, 2018.
The prestigious World Travel Awards recognizes companies, organizations, and brands that push the boundaries of industry excellence.
"We are truly honored to have won these awards," says Charles Deyo, CEO & President at Cendyn. "The hospitality landscape is constantly evolving, so it is wonderful to see how many hoteliers are embracing this change and adopting technology systems, such as CRM and data-driven digital marketing, to improve how they engage with, and acquire their guests. We see that hotels that implement these technologies not only see more direct, higher yielding bookings but they are also able to watch those guests become returning, loyal guests."
Cendyn's CRM Suite caters for every hotelier from large brand to small boutique properties. Using multiple integrations, Cendyn consolidates multiple data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.
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