October 19, 2018
Experience is key for the hotels of the future
There has been much talk in the hotel industry about creating a “narrative” experience in hotels.Read more
This is the second in a series of four videos from interviews with industry thought leaders at the Cornell Hospitality Research Summit.
Watch as these industry leaders reveal how the industry can best prepare for the changing consumer with data points, academia, optionality, incentives, tools and more.
The conversations covered a wide range of subjects, from how consumer behaviors are evolving to the critical items that hoteliers need to act on to be prepared for the future.
Get the full story at IDeaS
Visit our sponsors: