The Price Tracking technology continually monitors prices for hotel rooms, checking them against existing bookings. When the system identifies savings, CWT cancels and re-books at the lower price.
CWT partnered with airfare and hotel price-tracking services provider Yapta for the technology.
The TMC says its counsellors manually re-book around one in 20 itineraries with the same flight or hotel at a lower rate and that automating the process will improve its ability to offer clients savings.
Patrice Simon, CTO of strategy and new product development at CWT, said: “This technology can save clients up to 2 per cent – that’s a huge sum of money for a company with a sizeable travel programme. Best of all, it’s largely automated, running in the background 24/7, delivering savings every single day.”
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