March 24, 2017
Google Travel exec details changing consumer behavior
If you want to dig for new information about consumer behavior in travel and beyond it, Google’s a good place to start.Read more
January 09, 2017
For years, mobile has been on the move as consumers’ preferred platform for looking up and reserving hotel rooms and flights. According to new data from Expedia Media Solutions, mobile travel booking has already arrived - at least in the United States.
Expedia published at the end of 2016 its fourth edition of the “Traveler’s Path to Purchase” report, expanding it to cover all online-booking behaviors of nearly 2,500 travel consumers in the United States, the United Kingdom and Canada. The data revealed several important trends in hotel distribution, chief among them that mobile is growing in popularity for engaging with travel content among those three countries’ already huge and expanding bases of digital users.
The report found that since September 2015, more total minutes of U.S. consumers’ engagement with online travel content occurred on smartphones and tablets than on desktop computers. Mobile has not yet overtaken desktop in Canada or the United Kingdom, but Expedia expects that crossover to occur some time in the next six to nine months.
“We think these are very durable trends; they won’t revert any time soon,” Matthew Reichek, global VP of product and analytics for Expedia Media Solutions, said during a webinar hosted by Tnooz. “We think it’s important for the audience to have a heavy, heavy focus on mobile, because in two of the three geographies mobile is clearly in the driver’s seat.”
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