November 20, 2012

Facebook offering e-retailers sales tracking tool


Facebook is rolling out a new analytics tool that tracks purchases made by Facebook members. The tool is the latest of the new advertising features Facebook is offering to convince marketers that Facebook ads l deliver a payoff.

"Measuring ad effectiveness and outcomes is absolutely crucial to all types of businesses and marketers," said David Baser, a product manager for Facebook's ads business who said the "conversion measurement" tool has been a top customer request for a long time.

The sales information that advertisers receive is anonymous, said Baser. "You would see the number of people who bought shoes," he said, using the example of an online shoe retailer. But marketers would not be able to get information that could identify the people, he added.

The conversion tool is specifically designed for so-called direct response marketers, such as online retailers and travel websites that advertise with the goal of drumming up immediate sales rather than for longer-term brand-building.

Get the full story at Reuters

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