November 21, 2017
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FairSearch, the lobby group representing many travel firms, has expressed disappointment over the conclusion of an investigation in the US into Google’s dominant market position. The watchdog FTC formally closed its investigation into whether Google was showing undue bias towards its own products in search results.
It broadly exonerated Google over claims of bias although did extract some concessions from Google including about how it scrapes content including reviews from third party sites and presents it as if it is its own.
But FairSearch, which includes Kayak, TripAdvisor, and Expedia among its membership, said it was disappointed the FTC investigation had closed ahead of a similar probe in Europe.
In a statement the lobby group said: “The FTC’s decision to close its investigation with only voluntary commitments from Google is disappointing and premature, coming just weeks before the company is expected to make a formal and detailed proposal to resolve the four abuses of dominance identified by the European Commission, first among them biased display of its own properties in search results.
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