GuestComment’s new take on hotel reviews
August 22, 2012 | Hotel Marketing
Using a patent-pending system, GuestComment collects hotel guest reviews using interactive kiosks placed inside the hotel. All feedback is instantly sent to the hotel management, which can then acknowledge the praise, or address the complaint, before the hotel guest checks out.
GuestComment today launches the first turn-key platform that allows hotel guests to share praise, complaints and feedback while onsite.
Using a patent-pending system, GuestComment collects hotel guest reviews using interactive kiosks placed inside the hotel. All feedback is instantly sent to the hotel management, which can then acknowledge the praise, or address the complaint, before the hotel guest checks out.
The onsite kiosks hope to lead to less fraudulent reviews, more happy guests, improved online reviews, and increase hotel revenues.
Get the full story at Marketing Pilgrim
Related Link: GuestComment
Latest Industry News
It’s not all about the commission, travel agents’ hotel needs have evolved
20 May, 2013 | Hotel Marketing
Starwood caters to ‘Generation LuXurY’
20 May, 2013 | Hotel Marketing
The five components of an effective hotel revenue meeeting
20 May, 2013 | Hotel Marketing
Start online to improve your hotel’s customer satisfaction levels
20 May, 2013 | Hotel Marketing
Google kills Zagat scores, introduces new local business rating system
20 May, 2013 | Online Marketing
The new digital customer journey: Cross-channel, mobile, social, self-service, and engaged
20 May, 2013 | Online Marketing
Hotel websites shifting to a visual-first experience
17 May, 2013 | Hotel Marketing
Sabre travel agents get access to hotel reviews
17 May, 2013 | Hotel Marketing
Choice Hotels looks to technology as differentiator
17 May, 2013 | Hotel Marketing
The press release, the launching pad for your hotel’s new media efforts
17 May, 2013 |
Google+ gets 41 feature updates, here are the top five
17 May, 2013 | Online Marketing
10 hotel secrets from behind the front desk
17 May, 2013 | Hotel Marketing
Preparing for Google Penguin 2.0: How to protect your hotel website
16 May, 2013 | Hotel Marketing
Sabre rolls out merchandising for hotels
16 May, 2013 | Hotel Marketing
The state of travel blogging 2013
16 May, 2013 | Hotel Marketing
Most Popular Articles
Preparing for Google Penguin 2.0: How to protect your hotel website
16 May, 2013 | Hotel Marketing
Benefits of Expedia Hotel Collect program to outweight additional cost
14 May, 2013 | Hotel Marketing
Finding the optimal pricing approach for your hotel
15 May, 2013 | Hotel Marketing
Hotel websites shifting to a visual-first experience
17 May, 2013 | Hotel Marketing
Word-of-mouth quickly morphing into word-of-mouth-and-image
15 May, 2013 | Hotel Marketing
10 hotel secrets from behind the front desk
17 May, 2013 | Hotel Marketing
Social media strategies in travel: Show, don’t tell
16 May, 2013 | Hotel Marketing
It’s not all about the commission, travel agents’ hotel needs have evolved
20 May, 2013 | Hotel Marketing
Why customers don’t buy
14 May, 2013 | Online Marketing
For luxury U.S. traveleres, internet access is #1 hotel amenity
14 May, 2013 | Hotel Marketing
Latest Company News
Six major online travel sites partner with SiteMinder’s RDX
15 May, 2013 | Hotel Marketing
Pegasus Solutions names Temple Weiss Chief Financial Officer
10 May, 2013 | Hotel Marketing
LifeClass Hotels doubles direct booking with RateTiger
10 May, 2013 | Hotel Marketing
SiteMinder books in to one of world’s top tourist destinations
09 May, 2013 | Hotel Marketing
Lodging Interactive offering independent hotels fully-integrated online marketing
08 May, 2013 | Hotel Marketing
Barbara DeLollis joins ReviewPro as Director of Marketing
06 May, 2013 | Hotel Marketing
Pegasus Solutions names Mark Swetman Vice President, Global Sales, Americas
06 May, 2013 | Hotel Marketing
Best Western selects Micros as preferred hosted PMS solution provider
05 May, 2013 | Hotel Marketing
Pegasus Solutions names John Owens Senior Vice President, Distribution Sales
01 May, 2013 | Hotel Marketing
Leonardo Hotels extends contract with RateTiger
01 May, 2013 | Hotel Marketing
Marriott selects cloud-based Micros Opera for all North America properties
01 May, 2013 | Hotel Marketing
LeisureLink and ReviewPro team up to integrate online reputation management with hotel distribution
26 Apr, 2013 | Hotel Marketing
eRevMax focuses on APAC growth to meet demand acceleration
25 Apr, 2013 | Hotel Marketing
What the STR report is to revenue, TrustYou comp index is to reputation
24 Apr, 2013 | Hotel Marketing
Santika Hotels & Resorts augments their pricing decision support process by selecting RateGain
18 Apr, 2013 | Hotel Marketing
E-Mail Newsletter
Visit our sponsors:
