August 22, 2012

GuestComment’s new take on hotel reviews


Using a patent-pending system, GuestComment collects hotel guest reviews using interactive kiosks placed inside the hotel. All feedback is instantly sent to the hotel management, which can then acknowledge the praise, or address the complaint, before the hotel guest checks out.

GuestComment today launches the first turn-key platform that allows hotel guests to share praise, complaints and feedback while onsite.

Using a patent-pending system, GuestComment collects hotel guest reviews using interactive kiosks placed inside the hotel. All feedback is instantly sent to the hotel management, which can then acknowledge the praise, or address the complaint, before the hotel guest checks out.

The onsite kiosks hope to lead to less fraudulent reviews, more happy guests, improved online reviews, and increase hotel revenues.

Get the full story at Marketing Pilgrim

Related Link: GuestComment