June 21, 2018
Travelers losing interest in home-sharing
According to MMGY Global’s Portrait of American Travelers study, just 33% of respondents are interested in sharing economy accommodations, down from 41% in 2017 and 37% in 2016.Read more
Chiefs in charge of AccorHotels, MGM Resorts, Hilton and Marriott on how they’re dealing with the latest evolution of disruptors and why Airbnb has dropped off the radar a bit.
The CEOs of AccorHotels, MGM Resorts International, Hilton and Marriott International had a lot to say on the topics of demand, disruptors and macro travel trends at the NYU International Hospitality Industry Investment Conference last week, and they set a positive mood for the rest of the conference when they took the general session stage on Monday.
“Think about being here a year ago on this stage,” said Chris Nassetta, president and CEO of Hilton. “Maybe ‘fear’ is a strong word, but there was quite a bit of trepidation about where the industry was going from a fundamentals point of view. I think the biggest change over the last 12 months is that while we certainly have things to worry about, my guess is everyone in the room feels a lot better than we did a year ago.”
“I think we’re in an absolute war for who owns the customer,” Marriott International President and CEO Arne Sorenson said. “We have disruptors who are without a doubt trying to take ownership of our customers. I think less about Airbnb than I do about Google and Facebook and these digital empires who own all of us for some things—you can add Amazon to that list, too.”
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