August 08, 2017

Hoteliers demand cloud, open APIs from tech partners


Hotel technology insiders have been discussing a giant migration to the cloud for nearly a decade now. Today, brands, owners and operators understand that an open, cloud-based supplier community better serves hotels and the overall industry.

Early on, IT teams would frequently debate the challenges and opportunities, masking their fear of the unknown. Then technology leaders began discovering many additional benefits to operating in the cloud. Smaller, more aggressive tech startups became the early adopters and, as they gained traction, disrupted laggards in the space.

Those who dragged their feet are now left kicking themselves. Today, brands, owners and operators understand that an open, cloud-based supplier community better serves hotels and the overall industry.

At the 2017 Revenue Strategy Summit in Washington, D.C., a panel of hoteliers and suppliers collectively called for industry partners to open up their programming interfaces. To do this more easily, legacy systems must move their data, applications and operations above property, where systems can talk with one another and share data in a fast and secure ecosystem.

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