November 16, 2018

Hoteliers speak out against OTAs


A group of Australian hotel and motel owners have urged consumers to book hotels directly with businesses, as travellers continue to flock to accommodation comparison websites.

Business owners who spoke to the ABC said websites like Trivago, Wotif, Hotels.com and Agoda charged large commission fees, were difficult to deal with and could dominate online search rankings.

They also said while there were several booking websites, most of them were owned by two companies, Booking Holdings and the Expedia Group.

Bendigo motel owner Charlie Loftus said even questioning policies of the websites could result in losses.

Get the full story at ABC News