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Hotels must innovate as guests become more choosy, says Hyatt

July 17, 2012 | Hotel Marketing

From celebrity restaurants to unique service add-ons and chic collaborations with high-end fashion houses, luxury hotels are distinguishing themselves in the crowded hospitality market by offering guests with one-of-a-kind guest experiences to remember.

“Many guests are looking for more than just a mint on their pillow, and we need to do more than adapt to their needs. But we have to provide them with distinct services that take them out of the ordinary,” said Thierry Bertin, Vice President of World Wide Sales for Hyatt International – South West Asia.

Park Hyatt Chicago recently unveiled redesigned suites after undergoing transformations to their interiors, completing a two-year, multi-million dollar hotel renovation, including the launch of a designer suite by one of Italy’s leading designers, Bottega Veneta. Known for their high-end leather goods, Bottega Veneta has created a suite inspired by the brand’s timeless aesthetic. Lake Suite by Bottega Veneta is a reflection of the sophisticated and understated elegance the Park Hyatt brand is known for.

Through the use of high quality materials and chic designs, the new suite reflects Park Hyatt Chicago and Park Hyatt brand’s dedication to understated elegance and superior quality, making the hotel home to one of the most stylish suites in town.

Get the full story at the Saudi Gazette

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