Internal hotel teams that are focused only on their own revenue streams risk inefficiency, duplicating work and restricting each other’s progress.
According to the study done by Salesforce, 86% of the interviewed professionals consider a lack of collaboration to be responsible for workplace failures, while PWC’s 2015 Global Operations Survey found that an astonishing 55% of companies work in silos.
So how do you solve the collaboration issue? Unfortunately putting all your teams in one room and telling them to work together isn’t enough - or realistic, in case of hotel chains.
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