July 09, 2018

IHG launches Artificial Intelligence rooms in China


The company has collaborated with Baidu to introduce Smart Rooms that will fully embrace voice control technology to deliver a more natural human-computer interactive experience.

Customised for InterContinental Hotels & Resorts, the AI solution is developed by Baidu’s DuerOS Platform. It integrates AI technology with hotel operations, and this is supported by hardware upgrade and cloud service.

Unlike traditional guest rooms, the newly launched AI Smart Room will fully embrace voice control technology to deliver a more natural human-computer interactive experience.

For instance, guests will be able to freely switch settings between work and leisure modes, and enjoy a more convenient and seamless room service experience. This solution will also further fine-tune the current backstage management system, including customising information and resetting devices, making hotel management a simpler task.

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