Market Metrix’ Hospitality Index sees real growth on its way for Q2
August 26, 2010 |
With demand leading the recovery, especially in the high end of the market, real growth is on the way. But despite rising occupancies, cautious hoteliers are keeping rates down; providing guests with exceptional values.
Rising guest perceptions of value (+0.5 to 83.6) helped improve satisfaction scores among Casinos (+0.7 to 82.8), Upscale Casinos (+0.6 to 84.5), Upscale hotels (+0.2 to 85.4) and Luxury hotels (+0.1 to 85.8). Customers were also happier with their airline(+0.1 to 75.8) and car rental experiences (+0.2 to 79.4) in the second quarter of 2010. Sandals Hotels, Jet Blue, and Enterprise Rent
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