September 18, 2018
How hoteliers navigate evolving distribution channels
A panel at the Hotel Data Conference discussed the various distribution channels available to hoteliers and the benefits and challenges they offer.Read more
McDonald's is making a big bet on mobile commerce with the expansion of delivery service to all its U.S. restaurants and in-app payment and ordering.
Previously, McDonald's CEO Steve Easterbrook had tempered expectations for its mobile efforts by saying this year that customer adoption of its mobile app was "pretty low." He also said the company planned to work on improving the user experience, training employees and making the technology more reliable.
McDonald's may have turned a corner in its mobile efforts, if the SimilarWeb data and social media mentions cited by Jefferies analyst Barish are any recent indication.
McDonald’s is investing heavily in its "Experience of the Future" concept that includes revamped stores with digital kiosk ordering and Uber Eats delivery service in more global markets.
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