Mobile empowered last-minute hotel reservations on the rise

December 09, 2011 | Hotel Marketing

Hoping to draw impulsive buyers addicted to daily coupon alerts, hotels and online travel agencies are introducing a flurry of new specials and features targeting those who book a room locally on the day of the stay.

Smartphones are empowering a segment of hotel customers often overlooked by the industry: last-minute buyers who aren’t traveling.

Hoping to draw impulsive buyers addicted to daily coupon alerts, hotels and online travel agencies are introducing a flurry of new specials and features targeting those who book a room locally on the day of the stay.

They include couples celebrating anniversaries; long-distance commuters working late; people without electricity; travelers whose flights are canceled; and suburban deal seekers who can’t resist a 30% discount at a fancy downtown hotel.

Get the full story at USA Today

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