December 13, 2018
Hotelbeds: Year-end review and forecast trends for 2019
2018 has been yet another year where growth in the intermediary market for hotel sales has outstripped the growth in the direct channel for the hotels.Read more
Because of the size of the breach, many may point to the hotel sector's drive towards personalization and trigger a major rethink.
Despite the growing number and scale of security breaches, hospitality companies are still slow to invest in security. A number of factors may be at play.
First of all, there is no upside to security. It doesn’t drive new revenue or customer acquisition, making the "cost" of increased security measures difficult to justify (until now, anyway).
Furthermore, hotels’ complex, distributed IT systems (internet booking engines, distribution systems, customer relationship management and hotel local systems) call for sophisticated, multi-dimensional, and expensive security measures.
Get the full story at PhocusWire
Read also "Hopefully Marriott’s breach marks a turning point" at HNN
Visit our sponsors: