November 16, 2018
Hospitality industry executives look ahead to 2019
There are headwinds ahead for some hotel brand companies and real estate investment trusts, but the overall tone on calls in regards to next year was positive.Read more
NextGuest Technologies, an integrated hospitality and digital marketing company comprised of both HEBS Digital and Serenata CRM, will showcase their groundbreaking end-to-end guest acquisition, engagement, and retention platform at HITEC Houston in booth 525.
NextGuest originally debuted this platform at HITEC Toronto in 2017. Since launching this platform, NextGuest has proven the necessity of utilizing past guest insights to inform strategy and acquire new guests while still engaging the traveler throughout every touchpoint of the travel journey.
“With the combination of the smartCMS from HEBS Digital and Serenta’s industry-leading CRM technology, NextGuest is perfectly positioned to help hoteliers completely transform their business,” said Jason Price, Executive Vice President of HEBS Digital. “We look forward to sharing our expertise with hoteliers at HITEC and to better illustrate how they can own their guest data and make smarter business decisions that ultimately maximize direct website revenue.”
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