July 19, 2018
Expedia says packages are better for hotels than room-only
Hotels are achieving higher average daily rates (ADR) from consumers who book packages rather than just rooms, according to data from Expedia Group.Read more
The new EU Package Travel Directive, which came into force last weekend, confers travellers with all the consumer protection that traditional package holidays have always provided.
For bookings from that date, online travel agents must take responsibility for each aspect of a holiday they sell in a single transaction.
The new rules widen the definition of a package holiday, making many more travel firms take responsibility for sorting out any problems.
If the outbound flight is cancelled or severely delayed, or if the hotel is below the promised standard, the travel firm must address the problem and provide a refund if appropriate.
Get the full story at the Independent
Read also "German package travel rules condemned as ‘a mess’" at Travel Weekly UK
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