June 20, 2012

Pelican guarantees three-hour support response


When you have queries for your hotel's on-line reservation system, you need the answer NOW, not tomorrow, and certainly not "as soon as possible."

Same Day Response: Pelican Hotel Solutions announces a new customer service that guarantees same-day response to all support queries. With 3-Hours Response, a Pelican Customer Care team member will respond within three hours during a business day to an email query or request for assistance regarding any Pelican Hotel Solution product.

Each Customer Is Unique: We realize that every Pelican customer is unique, and requires service flexibility and responsiveness. Each member of our Customer Care team can access all relevant information regarding each customer, anywhere in the world. As a Pelican customer, you can obtain assistance for someone familiar with your specific requirements and situation at any time.

Only an Email Away: We at Pelican Hotel Solution are ready to assist you with all your e-commerce requirements at your property. Remember, we are just an email away 24/7!

Find out more about our customer care at http://www.pelicansolution.com