Partnership delivers a seamless solution to help guests connect with their complimentary ride and keeps hotel staff informed.
Runtriz, a leading developer of innovative mobile and digital technology solutions for hotels, resorts, and casinos, announced a new strategic partnership with Glympse, the pioneer of real-time location technology, to bring smart shuttle tracking capabilities to hotels and their guests.
Courtesy shuttles have long been a favorite amenity among guests, but with the convenience and low cost offered by ride-hailing apps, hotels risk losing their competitive advantage if they can’t make the experience convenient and frictionless. Not to mention, some reports indicate that as much as 40-70 percent of calls to the hotel front desk are inquiries about the status of the courtesy shuttle.
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