Flight comparison site Skyscanner has analysed and identified the top trends that are predicted to dominate the industry next year.
Key trends identified for 2019 include:
- The pace of change is being driven by changing consumer technology habits, with a greater number of consumers around the world showing a growing preference for mobile platforms.
- New alternative payment methods emerging to make transactions more seamless and instantaneous to accommodate digitally reliant and mobile-first travellers.
- How brands will continue to enhance engagement and retention, not just revenue.
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