March 24, 2017
Google Travel exec details changing consumer behavior
If you want to dig for new information about consumer behavior in travel and beyond it, Google’s a good place to start.Read more
Hotels.com partnered with futurist Dr. James Canton of the Institute for Global Futures, a leading think tank that advises Global Fortune 500 companies on emerging trends in innovation and technology, for the Hotels of the Future study.
Here are the 10 trends they identified for the future of travel:
Robot butlers or concierges can be programmed with special skills, languages and information to help improve the hotel experience for guests. They’ll be able to do everything from greeting guests at the airport and providing advice on the destination and hotel to providing companionship and concierge services.
2. Made-to-order hotels
Hotels will be able to transform from one design to another based on consumer feedback. These crowdsourced hotels will use nanotechnology and machines that could be available in the next 20 years to assemble fixtures, lighting, interior design and menus.
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