June 21, 2018
Travelers losing interest in home-sharing
According to MMGY Global’s Portrait of American Travelers study, just 33% of respondents are interested in sharing economy accommodations, down from 41% in 2017 and 37% in 2016.
Read moreTrustYou surveyed one million hotel guest comments to find out what are the most talked about tops and flops. The key takeaways: The number of positive comments far outnumbers the negative, and great service has nearly nine times the number of comments as unprofessional or incompetent service.
Top rants by hotel guests in 2012 (followed by the number of mentions):
1. Unprofessional/incompetent service (11785)
2. Small room (8669)
3. Expensive/overpriced (8390)
4. Tasteless, bad breakfast (8243)
5. Bad food (5956)
6. Dirty room (5439)
7. Unfriendly service (5123)
8. Bad bathroom (4600)
9. Bad service (4266)
10. Loud, noisy room (4123)
Get the full story at Tnooz
Visit our sponsors:
