March 24, 2017
Google Travel exec details changing consumer behavior
If you want to dig for new information about consumer behavior in travel and beyond it, Google’s a good place to start.Read more
Travel is one of the top online purchase categories among consumers in Australia. Nearly 40% of consumers in the country purchased travel online in the 12 months preceding September 2012, according to a new report by Hewlett Packard.
Because travel products are typically expensive purchase items, their popularity among Australia’s online consumers led the category to become the highest-grossing ecommerce segment in the 12 months ending in June 2012. Totaling AUD5.9 billion ($6.08 billion), online travel sales accounted for more than one-quarter of all Australian B2C ecommerce sales during that period, according to June data from Roy Morgan Research.
Consumers in Australia are already comfortable booking online, and the market is beginning to mature.
According to PhoCusWright, 39% of all travel sales in Australia and New Zealand occurred online in 2012. However, there’s still room to grow. eMarketer estimated in July a 7.4% compound annual growth rate for online travel sales in the country between 2011 and 2016.
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