TripAdvisor fined for violating price advertising
July 17, 2012 | Online Travel
The U.S. Department of Transportation (DOT) reports it has fined TripAdvisor $80,000 for violating the DOT's rules on full-fare advertising, the first penalty for violating the Department’s new airline price advertising requirements that took effect in January.
DOT said TripAdvisor failed to disclose that flights were being operated under code-sharing agreements. The company was also ordered to cease and desist from further violations.
“Air travelers have the right to know how much they’ll have to pay for a ticket and which airline will be operating their flight,” U.S. Transportation Secretary Ray LaHood said. “We will continue to make sure that carriers and ticket agents disclose this important information to consumers.”
DOT requires all advertisements that include airfares to state the entire price to be paid by the consumer. Prior to a rule that took effect Jan. 26, advertised fares were not required to include certain government-imposed taxes as long as these additional fees were clearly disclosed in the ad, but under the new rule all government taxes and fees must be incorporated into the fare.
Get the full story at Travel Agent Central
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