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TripAdvisor’s Tingo says travelers are paying to much for hotels

June 13, 2012 | Hotel Marketing

Tingo - TripAdvisor's new hotel booking site that watches travelers’ reservations and refunds them when prices drop - issued its first press release stating based on its own survey, 50 percent of travelers are potentially losing out by not making the effort to see if rates drop.

Tingo - the new hotel booking site that watches travelers’ reservations and refunds them when prices drop - today announced the results of its first hotel booking survey of more than 1,000 respondents. According to the survey, 80 percent of travelers did not cancel and rebook hotel stays in the past 12 months, while around 20 percent took the effort to rebook hotel rooms when prices dropped - something that Tingo does automatically.

Over half of the travelers said that in the past 12 months, they never even checked back to see if the price of their hotel reservation(s) dropped before they stayed. Had they checked, nearly 40 percent of them could have gotten money back.

“Not surprising, but still sad, was seeing that more than 50 percent of travelers are potentially losing out by not making the effort to see if rates drop,” said Tingo Travel Watchdog George Hobica. “But that just reinforces our conviction that launching Tingo is good for consumers and offers them a fantastic opportunity to get Money Back after they’ve booked a room. And for the 20 percent of travelers who are manually doing what Tingo does effortlessly, here’s their chance to get onboard and let us do the work for them.”

Tingo estimates that about a third of travelers booking Money Back rooms will get Money Back. On average, travelers who get a refund are putting $35 back in their pockets for two-night stays. Refunds can be much higher though—one traveler recently got nearly $300 back, saving almost 60% on her reservation.

Related Link: Tingo

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