October 19, 2018
Experience is key for the hotels of the future
There has been much talk in the hotel industry about creating a “narrative” experience in hotels.Read more
Since the beginning of 2018, Fuel has been noticing some very odd behavior from the TripAdvisor results, customer service response time, sales rep strategies, and overall communication.
According to Fuel, TripAdvisor not only stopped responding to agencies and hotels alike, TripAdvisor has also been approaching properties with hearty increases in their business listing costs - although performance of business listings steadily decrease over the years as - and Fuel as seen a disturbing trend for TripAdvisor rankings over the past 30 days, corresponding closely to the integration of vacation rentals into the main search results.
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