How transactions, revenue management and more shifted through the year
After record profitability in 2019 and some of the largest profit declines in 2020, in 2021 profitability has returned across much of the global hotel industry.
Travel industry relieved as interest in trips abroad surges
Travel firms and airlines have reported surging bookings following the relaxation of Covid testing requirements for travelers returning to the UK.
Major corporate cutbacks on employee travel account for the decline
Fewer Americans traveled by air in 2021 than in any year in Gallup records between 2003 and 2015, largely because of reduced travel by employed adults.
UK: Travel confidence increases. Kuoni predicts travel will be 90% back to 2019 levels before the end of the spring following the easing of travel restrictions.
How Best Western Plus wants to attract more corporate travelers. A McKinsey & Co. report found an opportunity for the brand to win more midweek corporate business.
Why European airlines are flying empty planes. With an Omicron-fueled drop in demand, planes continue to fly even without passengers so that airlines won’t lose their airport slots.
Rapid digitization of tourism strengthens need for cybersecurity. The industry needs to ensure its cybersecurity strategies can keep up with the ongoing technological evolution.
TikTok videos will soon show up at airports, hotels and restaurants. As it continues to mature, the company is diversifying in how to reach new audiences, and build different revenue streams.
How customer reviews can improve your SEO efforts. Reviews aren’t just trust signals for your customers - they can also provide potential SEO ranking boosts when used effectively.
Cendyn: 10 ways to hack loyalty at your hotel. While there’s no single secret hack for hotel loyalty, there’s undoubtedly a playbook.
MEWS: Minimizing your OTA hotel commissions. There are plenty of actions you can take when it comes to reducing your reliance on OTA bookings in favor of booking direct.