Throughout the pandemic, the process of reaching various guest segments has changed
Hotel brands must invest in ways to personalize marketing, simplify approaches and win back travelers who are booking alternative accommodations.
If 2021 was about domestic travel, 2022 may be the year of the “bucket list” trip
While financially devastating for some, the pandemic has allowed others - namely, professionals who have been able to work from home - to sock away more savings.
Occupancy failed to reach 60% for just the second time since 2011
With improved performance as 2021 progressed, the U.S. hotel industry reported total-year RevPAR that was 83.2% of the pre-pandemic comparable, according to the latest data from STR.
Business travel recovering as leisure lines blur. American Airlines' bookings are "recovering quickly" after the Covid-19 omicron variant triggered a drop-off in December.
US travel agency sales increased in 2021. New data from ARC show a promising outlook for both airlines and travel agencies, as well as the wider travel industry.
New world of work to alter traveler priorities. As companies evolve remote work policies, employees are looking to make greater use of their vacation time, and combine work and play.
Marriott approaches 1.5 million guestroom mark. Ahead of the upcoming Americas Lodging Investment Summit, Marriott International released a look back at how the company fared in 2021.
Restaurant marketers have full plates in 2022. Increased pressure to deliver results on a variety of chiefly digital fronts, spanning media, ordering and loyalty.
Top 10 global consumer trends 2022. Euromonitor profiled consumers according to various behaviors the market insight company is seeing.
IDeaS: Sizing up your hotel’s 2022 comp set. Knowing who you’re competing against is critical, and given the industry upheaval we’ve faced over the past two years, your comp set may be up for review.
TrustYou: Hospitality is all about emotion. Here are 7 ways to put the spark back into your contactless, distanced, tech-enabled guest communications.