US hoteliers believe group demand will see a robust comeback this year
While leisure demand has been the darling of the hotel recovery, hotel executives believe we are in the very early stages of a robust comeback for group and events.
Online travel world split over how to approach the moment
Unlike Booking Holdings, Google Travel, Airbnb, and Tripadvisor, Expedia stepped out of the pack and ceased offering travel to and from Russia because of Putin's invasion of Ukraine.
Fish where the fish are
Google now “owns” the travel consumer and has become the “shepherd of the digital customer journey” by positioning itself at and making money from each of the five digital travel phases.
IATA projects full air passenger recovery in 2024. Overall air passenger numbers will reach 4 billion in 2024, about 103 percent of the pre-Covid-19 levels of 2019.
IHG on creating a digital advantage. Hotel guests are increasingly expecting a seamless technology experience, the company said during its 2021 earnings call.
Digital trends to improve the guest experience. Hoteliers have overwhelmingly been part of the late majority to take advantage of technology and use it to provide better service.
How Marriott Bonvoy is becoming more than “just a loyalty program.” The company has been adding more and more elements to the program, expanding it into a travel program and marketplace.
How open distribution helps hotels regain selling power. How new technology infrastructure is opening hotel distribution to a world of possibilities.
How to pitch Travel + Leisure. If you want to pitch a story to Travel + Leisure, make sure your idea adds something to the conversation. Here's what they are looking for.
Cendyn named top 5 innovator in hospitality technology. A study on personalization and artificial intelligence spanning 86 hotel chains from across the globe name Cendyn as top innovator.
TrustYou: A people-first approach for the new era of hospitality. Many hospitality businesses still don’t grasp just how important relationships truly are.