The hospitality industry’s first global omnichannel media network
The hotel group will use anonymized customer data from past searches and reservations performed on its sites and app to enable brands to display ads relevant to travelers.
Cendyn provides hoteliers around the globe with innovative technology solutions that enable deeper, more profitable guest relationships by empowering hotel staff with the data they need at every touchpoint in the guest journey.
UK top-performing country in the region
Much like in the U.S., the rebound of travel in Europe is being led by leisure-driven markets and destinations that have been more eager to relax pandemic-era restrictions.
Just how much tolerance for a bad experience will travelers have?
Everyone loves to go to new places and do new things, but just how far can the airlines push things before people say enough is enough and the whole experience just isn't worth the hassle?
When will the world see Chinese tourists again? The pandemic has brought the country’s outbound travels to a standstill, with only 26 million overseas trips made by Chinese citizens in 2021.
Corporate travel directly linked to restrictions. While bookings may not have reached pre-Covid levels, there’s mounting evidence of a rebound, the strength of which is taking some by surprise.
Hopper CEO on super-app ambitions. Technicality aside, CEO Fred Lalonde believes that Hopper “behaves more like an Asian-style marketplace” than an OTA.
Why blockchain is not going to wipe out OTAs. Online travel retailers have nothing to fear from decentralized marketplaces and have the scale and technological knowhow to profit from them.
Booking your hotel with an NFT. The NoMo SoHo hotel in New York City has become the first hotel in the United States to offer NFT reservations.
Airbnb’s billionaire CEO is giving. Brian Chesky is making his biggest philanthropic donation so far: a $100 million pledge for an initiative that links education and travel.
Cendyn: Mastering revenue management with a reduced workforce. For better or worse, the “doing more with less” mantra has become a core skill set of today’s revenue managers.
Revinate: Preventing negative reviews with a text. The ability to automatically receive and respond to guest feedback in real-time helps you get ahead of negative reviews.